Troubleshoot Your Roku Remote with Go.Roku.Com/Remotehelp

 If your voice remote or simple remote is not working properly, then troubleshooting tips are one of the first things that you should go for. With the help of go.roku.com/remotehelp, you will get to know about the troubleshooting tips as well as other important points as well. In this article, you will get to know about various tips to fix some general issues with your Roku voice or simple remote. 



 

Things to Know Before Troubleshooting Roku Remote

 

Before taking troubleshooting steps, it is significant for you to understand what type of battery you have in your remote, as troubleshooting steps may vary slightly. There are two types of remote: Those that come with built-in rechargeable batteries, and those that have standard batteries. 

 

One way to identify if your Roku remote is rechargeable is the location of its pairing button and also the status light. Rechargeable remotes do not have a compartment for the battery and the status light is presented on the backside of the remote. Remotes that have standard batteries do not have any status light on the outside of the Roku remote. 

 

Troubleshooting Simple Remote

 

To fix issues with your simple Roku remote, begin by looking for visible obstructions. The most common problem for a simple remote is missed button presses, this happens when your Roku device is present in a location where the signal of the remote is fully or partially blocked. Here are a few tips to make sure that you have a clear path for your Roku remote to your device: 

 

Test your remote from different positions and try to hold your remote higher and also point it in the downward direction at the front of your Roku device. Now, move the remote to both left and right sides, making sure that they are always pointing directly in the front of your Roku device.

 

If your Roku device is more responsive when testing from different positions, then make sure that no obstructions are there to block the signal from your remote. If possible, then move your Roku device to a more responding position. 

 

 

Troubleshooting Voice Remote

 

If the voice remote is unresponsive, then these troubleshooting steps can help you to solve any issue: 

Re-pair your remote to the Roku device, and to re-pair: 

  • Remove the main power cable from the Roku device and wait for 5 seconds and reconnect the power cable again. 

  • Wait till the Roku device displays the home screen. 

 

Now, restart the remote, and if your remote has standard batteries, then restart your remote by reinserting and removing the batteries. If the remote is rechargeable, then press and hold the pairing button for 15-20 seconds. The status light will flash green and then stop. When this happens, you have to release the pairing button to complete the process of restarting your remote. 

 

After this, you have to press and hold for nearly 5 seconds till you see the status light start to flash. If the light does not begin to flash, then charge the remote or replace the batteries. Now, wait for 30 seconds for the remote to make a new connection with the Roku device. 

 

Conclusion 

 

With this guide, you will now be able to find issues with your Roku remote. And if your Roku voice or simple remote is not working, then with the help of go.roku.com/remotehelp, you can get more troubleshooting tips to solve your different issues. 
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