Fix Roku Remote Not Working via go.roku.com/remotehelp

 Roku is one of the famous streaming devices in the market having a remote control system. Most of the users prefer the remote for the navigation with which they can use the Roku app as a remote. Although, if you are facing the Roku remote not working then don’t panic! You have reached the right spot. In this blog, you will get to know the simple guidelines to resolve the Roku remote not working issue. By accessing the go.roku.com/remotehelp web address, you can easily troubleshoot the issues with the Roku remote. Scroll down and check out the steps to fix Roku remote not working issue. Let’s get started without any delay. 


Troubleshooting Tricks to Resolve Roku Remote Not Working 

There are two types of Roku remote i.e. enhanced Roku remote and infrared Roku remote. For both of the methods, the tricks are different to fix the issue. In this section, we have described both in detail. 

Infrared Roku Remote is Not Working

If you are using the infrared Roku remote then go through the below steps to resolve the Roku remote is not working issue:

  • Click on the infrared Roku remote given in the front of your Roku box. After that, see the LED indicator light. If the LED light blinks on the Roku device then it means that Roku is working.

  • Check there is no interference that blocks the infrared signals between the Roku box and Roku remote.

  • Prefer to use the Roku app to check whether the box is working well or not. If the box is working well then there may be an issue with the Roku remote. In case, the Roku remote is not working then try to reset the Roku box. 


Enhanced Roku Remote is Not Working 

Follow the following steps to troubleshoot the enhanced Roku remote is not working issue:

Step 1: Repair the enhanced Roku remote. It is a very simple process. You just need to remove the batteries from the remote and then wait for some time. Open the home screen and change the batteries of the Roku remote. Press and hold the pair button and wait for a pairing light. 

Step 2: If you want a quick repair then use the Roku app well. You have to download and install the Roku app on an Android or iOS device from the Play Store or App Store depending on the device you are using. 

Step 3: Go to the settings and choose the option to pair a new device. Follow the instructions displayed on the screen to pair the Roku device. 


We hope that this blog will be helpful for you in troubleshooting the Roku remote not working using the go.roku.com/remotehelp web address without any hassle. In case, you are unable to resolve the issue even after following the above steps then you can get back to our professional support team through our helpline number or live chat option. 
Location: United States

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