How Do I Resolve Roku Not Connecting to WiFi?

 Nowadays, a high-speed internet connection is important to access all the content available on Roku. The weak or poor internet connection will interrupt the streaming or accessing the media entirely. If your Roku device is facing issues in connecting to a WiFi connection then you need to check the internet connection. If still, you are unable to use the internet then restart your device. If your Roku is not connecting to WiFi then the poor WiFi signals, malfunctioning Roku, and power or router issues may be common reasons behind it. If you are facing issues with your Roku not connecting to WiFi and accessing the go.roku.com/connectivity then go through the below steps to troubleshoot the issue. 




Troubleshooting Tips for Roku Not Working Connecting to WiFi

Follow the below steps for Roku not connecting to WiFi connection. You need to go through all the steps carefully:

Method 1: Check the Internet Connection

  • Firstly, you need to go to the home screen. After that, press the left arrow on the Roku remote. Scroll down to settings.

  • Press the right arrow to access the settings. Thereafter, right-click on the network and then on the Network page. 

  • Next, read the About page for the connection information including download speed, connection type and the signal strength. In case you didn't see this information then it means you are not connected to the internet connection. 

  • If it is confirmed that you are connected to the internet but still facing the issues then scroll down and then check the connection. Press the Ok button. 

  • Try to stream something on the Roku to see whether the issue is resolved or not. If not then reconnect Roku to WiFi. 


Method 2: Restart Roku

  • Firstly, go to the home screen. After that, press the left arrow on the Roku remote and tap on settings. 

  • Right-click on the setting to expand it. Click on the system. 

  • Press the right arrow to access the system menu and click on the Restart button. 

  • Press the right arrow to highlight the Restart button. Press the Ok button. 


Method 3: Reset the WiFi router and modem

If you already followed the above steps and still are unable to connect to WiFi then it means there is an issue with the router, network or modem. In that case, restart your wireless router and modem to see whether the issue is resolved or not. 


Method 4: Move Roku nearer to modem and router

If the poor or weak signal is an issue then move the Roku physically nearer to the modem and router. Also, move the modem and router nearer to the Roku that may strengthen the signals. 


Method 5: Connect Ethernet cable to Roku

When you are facing any issue in plugging the Ethernet cable into the Roku stick then use the cable physically to connect the Roku player to the internet which will create a reliable and robust connection. Remember that a high-speed internet connection is important when content is streaming to prevent freezing and other glitches and errors. 


We hope that this blog will be helpful for you in resolving the issues associated with go.roku.com/connectivity without any hassle. If you fail then contact the support team for further assistance regarding the issue. 
Location: United States

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