How to Rectify Roku Error Code 014.40 Not Connecting To WiFi

 In recent years, Roku has gained much popularity. Millions of users prefer Roku to stream their favorite content. No matter how stable the Roku is, users still encounter connectivity issues while streaming the online content. Roku error code 014.40 is the most common error that users face. Don’t panic. In this blog, you will get to know the simple and easy steps to rectify Roku Error Code 014.40 Not Connecting To Wifi. Keep scrolling the blog and follow the below-mentioned step-by-step instructions to rectify the Roku error code 014.40. Let’s get started.




Reasons behind the Roku error code 014.40

Following are the reasons that are responsible for Roku error code 014.40:


  • Wrong WiFi information: Roku needs a stable and reliable WiFi network to work correctly. To connect the Roku to the WiFi network, you need to enter the SSID and password. If you have entered the wrong WiFi password or SSID, then the Roku displays the 014.40 error code.

  • Cache: Cache configuration can interrupt the internet connection.

  • Mac filtering: if Mac filtering is on, then it can also interrupt the working of Roku devices.


These are the reasons that can interrupt the working of Roku. However, by following the below steps, you can fix the Roku error code 014.40.


Fix 1: Restart the Roku device and smart TV

Restarting the smart TV and Roku devices can resolve several problems. To restart devices, turn off both the devices and wait for a couple of seconds. Then turn on the devices and check if the issue is resolved or not.


Fix 2: Power cycle the devices

To power cycle the smart TV and Roku, follow the steps below:

  • Turn off your smart TV and Roku device.

  • Now, disconnect the modem and router.

  • Wait for 1 minute and reconnect the devices to the power source.

  • Next, reconnect the devices to the internet.

  • Turn on the devices and check if the issue is fixed or not.


Fix 3: Restart your Roku system

Go through the following instructions to restart the Roku system:

  • First of all, navigate to the “settings” tab and tap on the “system” option.

  • After that, select the “power” option, followed by “system restart.”

  • To restart the Roku player, go to the “settings” tab and select the “system” option.

  • Then, tap on the “system restart” button.


Fix 4: Check the WiFi information

To connect the Roku device, you need to enter the correct WiFi information. To check the WiFi information, follow the below steps:

  • Hit the “home” button on the Roku remote and go to the “settings” tab.

  • Now, select the “network” option and tap on the “setup connection” button.

  • After that, tap on the “wireless” button and select the home network.

  • Next, check if you have entered the correct password or not.


Fix 5: Factory reset

If nothing is working, then perform a factory reset on your Roku device. To perform a factory reset, the steps are given below:

  • Press the home button and go to the “settings” tab.

  • After that, move to the “system” section and tap on the “advanced system settings” option.

  • Finally, tap on the “factory reset” button.


That’s all! Hopefully, the methods mentioned above will help you to rectify Roku Error Code 014.40 Not Connecting To Wifi network. If still, you are facing any issues while connecting the Roku device to the WiFi network, then feel free to contact our technical experts.
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